Legal

Privacy Policy

How we collect, use, and protect personal information you share with us — including phone numbers submitted to the Text Club.

Draft — pending legal review. This page is a placeholder. The final privacy policy must be reviewed and approved by a qualified attorney before the Text Club program launches.

Last updated: 2026-05-11

1. Overview

Lone Star Liberty Wash ("we," "us," or "our") respects your privacy. This Privacy Policy describes what information we collect through lonestarlibertywash.com and the Lone Star Liberty Wash SMS Text Club ("Text Club"), how we use it, and your choices.

2. Information We Collect

2.1 From Text Club Signups

When you enroll in the Text Club, we collect:

  • Mobile phone number (required) — normalized to E.164 format and used as your unique program identifier.
  • First name (optional) — used only to personalize messages.
  • Consent record — the exact text of the consent disclosure you saw, the timestamp of your submission, and the page you signed up from. This is retained as evidence of opt-in consent.
  • IP address and user-agent string — captured automatically at signup as part of the consent record.

2.2 From Website Use

When you visit lonestarlibertywash.com, we use Google Analytics 4 to collect anonymized usage statistics (pages viewed, referrer, approximate location, device type, click events). We do not link this data to your phone number or name.

2.3 From the Contact / Review Form

If you submit a message through the contact or review form, we collect the contents of your message and any contact details you provide so we can respond.

3. How We Use Your Information

  • To send Text Club messages — reward notifications, promotional offers, and program updates, sent only to phone numbers that have opted in.
  • To honor opt-out requests — we maintain a record of unsubscribed numbers so we don't message them again.
  • To respond to inquiries — when you contact us directly.
  • To understand and improve our website — using aggregated, anonymized analytics.
  • To comply with legal obligations — including retention of opt-in consent records as required by the Telephone Consumer Protection Act (TCPA) and related regulations.

4. How We Share Your Information

We do not sell or rent your personal information. We share data only with service providers that help us operate the Text Club program (for example, our SMS delivery vendor, when implemented), and only as needed to deliver the service. We may also disclose information when required by law, subpoena, or court order.

5. Data Storage and Security

Phone numbers and consent records are stored in Amazon Web Services (AWS) infrastructure, in encrypted form at rest and in transit. Access is restricted to authorized personnel and automated systems on a need-to-know basis. We use standard industry safeguards, but no system can guarantee complete security.

6. Data Retention

Active Text Club enrollments are retained for as long as you remain subscribed. After you opt out, we retain a minimal record of your number and consent history for a reasonable period (typically up to four years) to demonstrate prior consent and to prevent re-enrollment errors, consistent with TCPA-related recordkeeping practice.

7. Your Choices

7.1 SMS Opt-Out

Reply STOP to any Text Club message to unsubscribe. Reply HELP for assistance, or contact us directly at (682) 238-0009.

7.2 Access, Correction, and Deletion

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at lonestarlibertywash@gmail.com. We will respond within a reasonable time, subject to any applicable legal exceptions.

7.3 Analytics Opt-Out

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on or by enabling Do Not Track / Global Privacy Control in your browser.

8. Children's Privacy

The Text Club is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us so we can delete it.

9. Texas and Other State Privacy Rights

If you are a resident of Texas or another state with applicable consumer privacy law (e.g., California, Virginia, Colorado), you may have additional rights, including the right to confirm what personal information we hold, the right to correct or delete it, and the right to opt out of certain processing. To exercise these rights, contact us at lonestarlibertywash@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date. Continued use of the site or Text Club after changes constitutes acceptance of the updated policy.

11. Contact

For privacy questions or to exercise any of the rights described above:
Lone Star Liberty Wash
909 East US Hwy 377, Granbury, TX 76048
(682) 238-0009 · lonestarlibertywash@gmail.com